Cancellation, Return and Refund
Buyers are requested to do thorough research into the specifications, features and compatibility of the product they intend to purchase as all sales are final. Order once processed cannot be cancelled.
You can cancel the order within 24 hours of order placed and you will be refunded the amount after deducting 3% of the total as processing fees and banking charges.
If the product has been ordered but it has not been processed, then you can cancel the order and avail 100% store credit towards purchase of any other item available on denoiseindia.com or denoiseindia.in. Please note that we will not be able to refund the amount once the order is processed.
In case the BUYER receives a defective Item or in case the item was damaged in shipping or missing or alternatively if an incorrect item was shipped, the buyer needs to notify DeNoise India Private Limited of the same within 24 hours and a replacement of the identical product will be shipped after pickup and confirmation of the same. While returning order, if any of the order including the package, accessories, manuals are damaged or missed and warranty sticker is tampered or removed, the order cannot be replaced nor refunded. If we are unable to supply a replacement unit within 30-45 days, you will be refunded the total amount without interest.
If you return a defective product purchased using a promotional discount, your refund will equal the amount you paid for the product.
If you are returning a defective product that was purchased using a bundle promotional discount you must return all items in the bundle to receive a full refund, and your refund will equal the amount you paid for the product bundle. If the complete bundle is not returned, your refund will equal the amount you paid for the product bundle less the MSRP of the item(s) not returned.
DeNoise India Private Limited will not refund any shipping charges (e.g., expedited shipping or overnight shipping charges) incurred by the customer.
Need help?
Contact us at support@denoiseindia.in for questions related to refunds and returns.